Green home business

Start Converting Visitors Into Buyers

Description:

An E-Commerce website is nothing if it is only popular with visitors. To be successful an Ecommerce website must convert them into customers. You will find five very effective tips which will be very helpful for your online business.

Content:

Okay - you are getting a good number of visitors each month, but your sales figures are far from what you wanted to see. What you need are ways to convert visitors into actual customers. Here are 5 simple, yet very effective tips that will help you.

• Tip #1 Pay Attention to First Impressions!
This is an essential tool for building trust online - especially in case of an e-commerce website. Every little detail about your e-Store has to inspire trust - the slightest doubt - like a misspelling or a design bug - will make your “almost-customer” to leave your site for another place - like your competitors’.

• Tip #2 Make Sure You Write Relevant Content and Good Descriptions
Your customers need enough information about the products that you sell to make a good decision when they are considering whether to buy or not to buy something from you. And remember! Your written content also plays a big role in marketing - so you need to appeal to the customer’s feelings. All of your content must be combined with ease of perception. Even though writing content takes some time it’s worth it.

• Tip #3 Keep It Simple!
You need to act as though not one of your customers knows a thing about what you sell or what you do. Make it clear as to where they need to go to find anything. Make all navigation titles clear and provide an easy pathway for customers to make purchases. Amazingly, the “Add to Basket” or “Buy Now” signs at some webstores are almost impossible to find.

• Tip #4 Forget Flash Animations and Impressive Graphics
Lots of graphics and moving images might look impressive, but they can take too long to load and they annoy your visitors. Customers are not looking for spectacular graphics and animation. And because animation and spectacular elements often look like ads, visitors ignore them.

• Tip #5 State It All Clearly.
All policies (guarantee, return, privacy) and terms of use must be stated as clearly as possible. You need to maintain trust and continue to build relationships with your clients even after you’ve made the sale. That is why you should try to answer all support e-mails and feedbacks personally and as soon as you can. The clarity of your official statements makes it very easy to resolve all possible misunderstandings.
Well, that’s pretty much everything that you need for normal business maintenance. All of the tips are simple and if you implement them you will have a much better chance for return purchases. After all, customers like to be taken care of, and they will come back to a place they like.

Author: Will Kaynes

About Author:

Will Kaynes is a CEO of a Brooklyn-based PoweredByCreLoaded.com. A resource with lots of CRE Loaded Templates for more than 20 different business categories which provides you with any solution necessary for your e-Success.

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Small business loans for minorities

Dear Sir, Will I Still Be Employed in 2007?

Description:

What does the future of employment hold in 2007. Will you be working for some one or fulfilling a dream to be in business for yourself?

Content:

A couple of years back, I remember how my parents used to tell me to study hard to get into a good job. Once you get the job, you worked hard, made the boss happy and got promotions with a salary increment every year. This was before books like "Rich Dad, Poor Dad" by Robert Kiyosaki, "Think and Grow Rich" by Napoleon Hill and the Anthony Robbins series came to be published. In more recent times books like "The World is Flat" by Thomas Friedman have influenced the way people think.

Earlier most people considered changing their lives and entering a second career or starting their own business when they reach near the peak of their career cycle and due for the mid-life crisis that hits the average American between the mid-40s and early 50s. But now the younger generation is willing to take more risks, get into business or work on their own. This trend has gained momentum and the ages of successful businessmen have become younger. Farrah Gray author of "Reallionaire" is one success story.

According to economist Harry S Dent "Every economic revolution brings technologies that open up new low cost, higher quality of life living areas. Railroads, power plants and telegraphs allowed us to migrate from rural areas to cities. Then the automobile, telephone and electricity revolution allowed us to shift from cities to suburban areas. Now the information revolution being accelerated by the Internet, home PCs and entertainment devices, cellular smart phones and broadband (wired and wireless) will allow more people to live, communicate and do business from exurban areas." People will be moving away from populated places and working remotely from a place of their choice.

Many who are working for their own business have begun to realize that work does not have to be something you hate to do. With so many opportunities and information available at our fingertips, getting up in the morning and going to sit in an office from nine to five, dealing with office politics and trying to please the boss for that extra percentage of salary increment is no longer an option for many (Sorry John, its our company policy. Even though you have been an exceptional employee, there is only so much percentage increment that I can give you). Success and happiness for many office-goers (well, most of them, anyway) depend on the performance review given by their boss.

Jobs like call centre, data entry, tech support and some areas of software programming are fast disappearing to countries like Philippines, Israel, India, China and even Canada. So what does the average Joe do?

Alternate methods of earning a living like freelancing, contracting, earning money online through eBay among other means are becoming increasingly popular. It gives individuals the ability to not only earn money but provides greater flexibility to do their own thing, earn multiple incomes and have a better work-life balance. Being more creative in your business is perhaps the only way to stand out from the crowd.

The trend towards cocooning identified by futurist Faith Popcorn in her book "The Popcorn Effect" best sums up employment trends in the future. Cocooning describes a phenomenon where people will want to stay inside the safety and comfort of their homes, their cars, their offices, and communities. People are afraid to go out. This is partially due to mass media's continued effort to frighten the public by showing a constant image of danger. Thus, people will do more from their homes.

The key to surviving in this modern world of constant changes is to be the best in what you do and do it with passion. Like Tony Robbins says, "Live with Passion".

Author: Catherine Matthew

About Author:

Catherine comes from a recruitment background and is an entrepreneur. She is also a Google Adwords professional and the CEO of a global freelance services site that provides a free service for employers and freelancers to connect and make a living.

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Guide to starting a business

The Write Way To Get The Job You Want

Description:

All job seekers ultimately ask one basic question – "Why do I need a good resume?" The answer is simple.

Content:

All job seekers ultimately ask one basic question – "Why do I need a good resume?" The answer is simple. You need a good resume to market yourself, have a written record of your skills and accomplishments and to sow the seeds of interest in the minds of recruiters and potential employers. In short, if you want a rewarding, fulfilling career, you need a good resume.

A Good Resume Evolves From Your Credentials and Not From Writing Skills

How very true! But of late, this fact seems to have moved to the background. Yes, with good resume writing skills you can really project your skills. However, realize that you have to have good, marketable skills and credentials - and no one, not even a resume writer, knows them better than you do. So, if you are writing your own resume, how do really make yours stand out from the crowd?

There are 3 principles of writing a good resume that holds true for nearly everyone, yet not everyone follows them (though everyone should). I call them "radical steps", because landing a job (a good job) sometimes requires new, radical techniques.

Radical Step #1: You Can't Have A Single Resume for Multiple Job Targets

You must have noticed that within a single field, there are many skills required even though the core needs of employers remain the same. Let's simplify this. Let's say that an accountant's job description remains same across industry segments at the core. Still, there are varying degrees of ‘desirable/preferable' qualifications across different sectors. More often than not, this plays a major role in selecting a suitable candidate.

So here is a suggestion: keep your standard resume the same while making room for accommodating different requirements. Your resume should never be so inflexible that you can't apply minor changes when need be.

Radical Step #2: Your Resume Must Make Sense To The Reader

This may seem apparent, but it is not always followed, sometimes inadvertently. The fact is that an awkward resume can be fatal to your job search (or a resume that appears awkward to an employer). Of course, neatness is of the utmost importance, but common mistakes such as writing personal goals in the "objectives" section and overstating your qualifications (especially when you are applying for junior to middle positions) can leave an awkward impression in the mind of the reader. In order to have your resume make sense to the reader, you must make sure that you format your resume using an uncluttered, logical layout that highlights the following:

1. Core competencies
2. Work experience in reverse chronology
3. One core accomplishment that stands out and why
4. Educational qualifications

It goes without saying that you should proofread your resume when finished. Then have someone else do so. Two of the unforgivable sins of resume writing are spelling mistakes and typos.

Radical Step #3: Make Clear Your Value To An Organization

Make no mistake; when you write your resume, you are absolutely marketing and selling yourself. As with marketing any product, you need to impress upon the reader the value of the product (that's you!) and why they should buy it (hire you). The sad fact is that too many resumes just don't do this. Writing a generic description of your duties and job titles isn't going to cut it. You have to make clear what the organization will get out of hiring you. For example, if the position is for a marketing manager, you can highlight your sales abilities by including relevant, specific facts (think numbers, percentages and sales targets).

The crucial key to remember when writing (or editing) your resume - hence the 3 steps above – is to tailor it to the job that you are searching for. You can't hit the bull's eye without targeting it.

Author: Heather Eagar

About Author:

Heather Eagar is a former professional resume writer who is now dedicated to providing job seekers with resources and products that promote job search success from beginning to end. If you need resume examples and tools, go to http://www.NothingbutResumes.com

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Business line of credit

The Top Home Base Businesses

Description:

There are many thriving home based business nowadays hat give many people good income. Some of these home businesses are the usual brick and mortar things where you physically hold the goods and deliver them to the buyer while other are more abstract which involves selling goods and services as brokers over the Internet.

Content:

There are many thriving home based business nowadays hat give many people good income. Some of these home businesses are the usual brick and mortar things where you physically hold the goods and deliver them to the buyer while other are more abstract which involves selling goods and services as brokers over the Internet. For people who work online, there are needless possibilities for getting additional income. As long as you are willing to invest and work on your investment to grow, you can always make money online.

Online business could be very profitable if you put your heart on it. There are many areas to choose from ranging from freelance writing, designing, selling commodities and network marketing. Selling commodities online and network marketing are one of easier ways of earning online as these two dont really need specific skills and talents. Anybody who can read, type and post messages can sell products on the Internet. You dont even need to have your own website if you want to sell your wares through popular auctions sites. These auction sites would simply give you a space to post your commodities for sale and they take a portion of the sale as commissions. Many people have earned considerable income in this kind of home base business. In fact, many people would consider this as one of the top home base businesses online.

Aside from directly selling commodities to customers online, multi level marketing is a thriving online business. There are many sites featuring multi level marketing on products sold either online or offline. Although you must have heard a lot of negative feedbacks regarding multi level marketing be it online or offline, there are also a lot of success stories on this too.

Hundreds of people have grown rich because of this system that they swear, multi level marketing is one of the top home base businesses around. Why do some people succeed with this business while others dont? Like any other businesses in the planet, not all people who tried it would succeed. Just because you are engaged in a top home base business does not ensure that you will get rich because of it. The determining factor of your success still lies on the amount of time and effort you put on it. Take the example of having a website, just because you put up a very nice professional looking website doesnt mean a lot of people would visit your site and buy your goods and services. You need to work hard to attract your customers.

People who work at home should always remember that engaging in a top home base business is just the beginning of the journey in the right direction. Once you are in the right direction, your chances of succeeding greatly increases. It is now up to you to turn that advantage into cash.

Author: Obinna Heche

About Author:

Obinna Heche. Los Angeles - California support@money-makingwebsite.com Delivering the best home based business ideas and opportunities so you can work at home successfully.. http://www.Money-MakingWebsite.com

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Harvard business cases

Work From Home - Fun With Telemarketers

Description:

During the time I have spent working at home, I have encountered many telemarketers. That's how I found out about their radar: when I went out to work telemarketers always rang in the evening while I was trying to cook or eat dinner, now they ring during

Content:

During the time I have spent working at home, I have encountered many telemarketers. That's how I found out about their radar: when I went out to work telemarketers always rang in the evening while I was trying to cook or eat dinner, now they ring during the day when I am trying to work at home.

A joke that arrived in my email made me realise that I am not alone in being less than fond of telemarketers. (In fact, they are on my list right up with lawyers and estate agents.) I'll be sharing a few tips from this joke with you throughout this article but, if you want to read all 20 of them, you can see them at my website on the same page as this article.

I can usually identify telemarketers immediately because they will almost inevitably open with "Good morning, madam. How are you today?" Nobody but a telemarketer would dream of ringing a person and addressing her as "madam". Presumably that is a marketing technique which is supposed to give the illusion that you are the customer and the telemarketer is there to serve you but it just gives me the idea that I should have let the answering machine pick up this call. The tip for circumventing the whole thing is:- As soon as you realize it is a Telemarketer, scream "Oh my God!" and then hang up.

It took me quite a while to get to grips with the constant annoyance of telemarketing calls. I was brought up to be polite but I eventually discovered it is impossible to get rid of telemarketers without resorting to rudeness. I don't ask these people to ring me up and try to sell me things I don't want: everything from jigsaw puzzles and books, through lingerie and cinema tickets to health insurance and mobility aids. As I (thankfully) am and always have been fully mobile, I don't understand the reason for the last one.

Actually, the telemarketer who was offering mobility aids was a great example of a bad telemarketer. His opening gambit was "Good morning, madam. I'm from XYZ Company, I expect you've heard of us?" When I replied "No." his response was a grumpy-sounding "I can't think why not". So, did he ring just to point out that I'm ignorant? When he hurried on with his script and asked me if I have any difficulty getting in or out of the house, I was tempted to reply "Only when I'm drunk" but I managed to bite my lip on that one: "no" is definitely the only safe word to use when dealing with telemarketers.

A better way of dealing with this type of call is the following tip:- If they say they're John Doe from XYZ Company, ask them to spell their name. Then ask them to spell the company name. Then ask them where it is located, how long it has been in business, how many people work there, how they got into this line of work if they are married, how many kids they have, etc. Continue asking them personal questions or questions about their company for as long as necessary.

Alternatively try this tip:- Tell them you are hard of hearing and that they need to speak up . . . louder . . . louder . . .

The telemarketers for mobile phone companies are the thickest skinned and most persistent variety of the species I have encountered so far. They also tend to have the strongest accents and I feel mean giving them a hard time when they are at a disadvantage to begin with. I always used to answer their questions in the hope that they would realise that I was not a good prospect for mobile phone upgrades. When I asked the last mobile phone telemarketer why he thought I might want to give up my virtually free phone deal and pay for line rental, he just started over with his script listing the number of free minutes of air time they would "give" me. The fact that I would not use the air time seemed to make no difference, there was nothing about that in his script and I had to resort to abrupt termination of the call.

Next time I'll try this tip:- Tell the Telemarketer you are busy at the moment and ask him/her if he/she will give you his/her home phone number so you can call him/her back. When the Telemarketer explains that telemarketers cannot give out their home numbers say, "I guess you don't want anyone bothering you at home, right?" The Telemarketer will agree and you say, "Me either!" Hang up.

The telemarketer who wanted me to switch to a new power supplier taught me a lot about the telemarketing profession. The power supply marketers who turn up on my doorstep, accost me in the supermarket or telephone me, usually baffle me with figures, blind me with science and leave me feeling I should sign up with them immediately. The last one to phone me happened to ring while I was in my office at home and I had my power bills to hand. The telemarketer asked me how much I paid each month to my power supplier and then assured me that he could save me 30% on my bills. I was impressed and asked how he calculated that figure. He informed me that he had a "chart". In an effort to finally understand the mysteries of calculating these savings, I asked the telemarketer to give me an exact breakdown of the amount his company would charge for my most recent electricity bill. He said he couldn't because he was not good at maths. As he had given me the price per unit, I found it pretty easy to calculate for myself but I couldn't understand why the cost came out higher when he had said his company charged 30% less. I'd barely managed to ask for an explanation when he hung up. This particular telemarketer taught me that telemarketers will tell you anything their script requires even if they don't understand it or know it is a complete lie.

This tip might help:- Tell them to talk very slowly, because you want to write every word down. Alternatively this might work:- Insist that the caller is really your buddy Leon, playing a joke. "Come on, Leon, cut it out! Seriously, Leon, how's your momma?"

Telemarketers should be treated like children at bedtime: use a firm tone when saying "no" and do not be drawn into conversation. I have tried ignoring the "How are you today" but that just means they launch straight into the script. Next time I am going to try "I'm so glad you asked, because no one these days seems to care, and I have all these problems. My arthritis is acting up, my eyelashes are sore, my dog just died . . . "

I've tried asking pointedly: "What do you actually want?" but the reply was "I want to try to save you money" (how kind considering we are perfect strangers). If only I'd received the telemarketer joke before this I would have said "I just filed for bankruptcy and I could sure use some money".

I've also tried "Are you selling something?" but they never fall into the trap of answering that one. For days when I'm not busy and fancy a little fun, I'm keeping a crossword puzzle on my desk. I'll ask every telemarketer who calls to help me solve some clues. I've made out a score card for me -v- telemarketers and I give myself double points each time I can force a telemarketer to hang up.

Author: Elaine Currie

About Author:

Elaine Currie has a Work From Home Directory and Survey Review at her Plug In Profit Site: http://www.huntingvenus.comfor people who want to make money at home.

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Microsoft business contacts manager

Starting and Running a Home Based Business

Description:

The allure of a home based business is very strong these days with uncertain economic times and the pressures of working long hours for less pay.

Content:

The allure of a home based business is very strong these days with uncertain economic times and the pressures of working long hours for less pay. More and more people are exploring the home based business world to see if it is right for them.

More women are seeking home based businesses as the corporate life and pay just don't seem to justify the time away from home and children anymore. Men tired of working for others and also loosing their entire lives with their families to a job that requires more than 40 hours a week just to survive, are learning more and more about the internet and working at home.

There are many ways today to start a home based business. The internet offers the easiest, least expensive way to start a home based business ever. Never before have people been able to start up an entire, legitimate business just by signing up for a hosting account and selling information or other products from their web site.

Even the least internet savvy person can start an online home based business even if all they know how to do is retrieve and send email. In fact, one you know how easy it is, you will be amazed that you hadn't started sooner.

Any home based business is hard work. But ask yourself this question: Will your current job pay you more for working harder? In most cases the answer will be no. Your current employer will not only happily pay you the same amount whether you work hard or not, they will profit from the work you do because they own the business you work for.

The key to true wealth is to own the business, not work for it. A home based business owner is the top dog in their small company. That means any windfalls a new product or service you create or resell belong to you! That also means all the overhead and other expenses belong to you too. With the power of a home based business comes the responsibility too.

This is why you should thoroughly research a home based business opportunity to make sure you have all the bases covered and you are approaching working for yourself in a responsible manner.

Below are a couple of home based businesses that are very profitable and hot right now:

Virtual Assistant: A person that hires their time out to busy executives to complete various tasks like appointment setting and other things busy power brokers don't have time to do. Executives like doing this because they can hire a virtual assistant for short-term projects and not have to pay for insurance or any overhead since the VA is a private contractor.

Information Sales: This is what I do and I love it. I am an affiliate for several top-selling products that people want and buy everyday. My job is to promote my website and recommend products to my visitors. With a little training and guidance from people I have met online, this kind of home base business is a snap and can be very profitable.

Author: Darrell Knox

About Author:

Darrell Knox is a writer and entrepreneur with 15 years of home business and marketing experience.Website: http://cgi.tripod.com/lazaraus26/cgi-bin/index.pl

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Tawas business analysis

Use Low-priced Direct Response Advertising Techniques to Get Tons of Targeted Traffic to your Website!

Description:

You certainly need paid advertisement to get qualified instant traffic to your business. But the question is - which kind of paid advertising techniques you do use in your marketing effort so that you get the maximum return of your investment and also get optimum results from your marketing efforts.

Content:

All we know the benefits of free advertising techniques. But, you certainly need paid advertisement to get qualified instant traffic to your business.

You can easily find a number of paid advertising techniques, which can easily exceed your advertising budget and it doesn't matter how much upper limit you fix for your advertising budget. At the end of your advertising effort, it might return you a little or nothing as a result of your paid campaign.

But the question is - which kind of paid advertising techniques you do use in your marketing effort so that you get the maximum return of your investment and also get optimum results from your marketing efforts.

I suggest you to use the principle of Direct Response Marketing in your paid campaign so that it can help you reusing your budget again and again to maximize your profit and optimize your advertising effort.

The basic concept of direct response marketing is the marketing that directly asks for response in terms of sells. You can start it with a minimum of investment as low as $200 or even less and use it in an efficient paid campaign, ask for directly respond to it and get the much more profit back to your pocket than your investment. For example you run a paid ad that costs $100. Let us assume your paid campaign brings 10 sells of your $40 product. So it brings you total $400 in sales and hence the profit you make $300 (i.e. $400- $100 = $300). Now you keep your profit $300 back to your pocket and reuse the same $100 in your next campaign. Here you don't need to take any unnecessary risk.

Without taking too much risk, you need to test your paid campaigns one at a time so that you can find which are the best-suited campaigns and able to bring the best result in terms of profit for you. If you get the answer, just reuse those types of paid campaign repeatedly.

I hope, you understood the simple and easy-to-use principal of direct response advertising in your paid campaign. So, whenever you think of advertising your business and if it requires money, use it in direct response advertisements.

Author: Debabrata Dhar

About Author:

Debabrata Dhar, the creator of Net Profit Magic: A Total Automated Instant Money Making Magic Internet Business
Solution...Click the link for your free copy of an exclusive brand new ebook
Insider Secrets Of A Successful Internet Business: http://www.netprofitmagic.com/

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Business 2.0 time inc

Are You Ready for a Home Business?

Description:

Before you venture beyond the idea of your dream of a home business, you need to ask yourself some serious questions and determine if you are ready to operate a one...

Content:

Before you venture beyond the idea of your dream of a home business, you need to ask yourself some serious questions and determine if you are ready to operate a one. This has to be something that you are willing to do with the same loyalty, devotion, and zeal that you would extend if you were working away from home doing the same thing. You cannot take the attitude that you can work whenever it suits you rather than when your customers need you to be available.

You cannot treat a home business like a hobby and simply devote only those hours that you choose to devote. There are some home businesses where this is possible to a greater degree than others, but if you have a product-oriented business or a service-oriented business where you deal directly with your customers (accountant, hairdresser, builder/contractor, cleaning service), you cannot set your own hours. If you are a freelance creative artist (writer, editor, copywriter, copyeditor, et al), you can set your own hours as long as you meet the deadline for the project.

You have to be certain that you have both the time and the desire to work at home. Some people are not goal-oriented enough to work at home and must be in an environment where they know they have to work certain hours and complete a certain amount of work within that time frame.

If you are that kind of person, a home business is not going to work for you because there is not going to be anyone to tell you that you must work certain hours nor is anyone going to give you work and expect you to have it finished by the end of the day. You are the only one who can set these goals for yourself in a home business, and if you are unable to do that, it won't work for you.

The thought of working at home and not having to report to an office or shop every day is appealing, especially during the winter when the roads may be bad because or the weather or during the summer when you want to be outside. It takes a special person to work at home and be able to prioritize projects so that work, family, and leisure activities all take their rightful places.

If you do not feel that you are able to devote the time that you need to a home business, take some time to work on learning how to do that. If you aren't goal-oriented enough to work a home business, you would be doing yourself and potential customers and disservice by pursuing it. Knowing this doesn't mean you can never operate a home business, but rather that you aren't ready now. Keep these thoughts in mind, and when you are ready to commit to working at home, you are ready.

Author: Michael Laleye

About Author:

Michael Laleye Is A Plug In Profit Site Member As Well As An Authority On Developing Home Based Affiliate Businesses. Get more Information On How To Build Your Own Home Business. For Home Business Ideas To Make Money Online, Visit: http://www.MyAffiliateStarter.com

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Doing business in washington

A Guide to the Finer Points of the Hostess and Cashier

Description:

Of all the restaurant careers, perhaps the position of a hostess is the most demanding. You have to be sharp on your people skills, appear immaculate, be good on the phone, communicate well with the restaurant staff, and of course do it all while being on your feet for the whole shift.

Content:

Of all the restaurant careers, perhaps the position of a hostess is the most demanding. You have to be sharp on your people skills, appear immaculate, be good on the phone, communicate well with the restaurant staff, and of course do it all while being on your feet for the whole shift. You are typically the first and last person the customer meets, so it's your impression that is most crucial in presenting the personality of your company.

Being a hostess is great for a friendly person. The job requires a personable, outgoing demeanor and the best of manners. The basics of your duties include greeting the customers with a warm smile, asking the number in their party and then seating them at the appropriate table. If there was a wait, you have to diplomatically ask them to have a seat in the lobby and give them an estimate as to how long they will be waiting for their table. As the customers leaves, you would wish them a good afternoon or night and thank them for coming in.

The same applies to answering the phone. You get to field the questions the caller will have, answering the same questions about hours and locations and what special is on what night and perhaps handling reservations. You will discover that your conversational skills will greatly improve from this experience. You will become a master of small talk.

The tricky part of being a hostess comes when the restaurant gets busy. On any given Friday night, there could be 75 people waiting in the lobby and outside. Determining what section and server each table would be assigned takes a little strategic thinking. One suggestion would be to create a rotation so that no server receives more tables than they can handle, or else you'll be backing up the kitchen, thus increasing wait time and decreasing customer satisfaction.

Whatever the system, be sure it's one that your waitstaff agrees will be the best solution for everybody. Hopefully, the rest of the staff recognizes the need to co-operate as a team. As the hostess you'll be in a key position relative to the staff, ensuring that the operation of the restaurant runs smoothly.

Under a high-pressure circumstance, you have to keep your cool. Some people are just rude or irritable by nature, but you have to deal with them and not blow your cool. If your establishment is a particularly popular one, you'll have a real crowd on your hands on weekend nights and holidays. So this also isn't the career choice for the bashful. A hostess is just a little bit of a performer, and a gift for skillfully handling a large group will be a real plus.

Herein, a small catalog of dealing with some customers who will need some extra special attention:

Families with small children Hopefully, the children are well disciplined. If you must keep them waiting, offer whatever resources you have to keep the kids amused. Many family restaurants keep activity sheets and little crayon packs or balloons or other small, cheap toys. By no means should you let the parents coerce you into being a free baby-sitter while they duck out for some reason. Your establishment should have a policy regarding unattended minors.

The elderly You'll need some extra time and patience to deal with the well-aged senior. If they have a mobility problem, make sure they have a seat if they have to wait for a table and offer some assistance in helping them get to a table and get seated. Sometimes, you may be dealing with somebody a little hard of hearing, near-sighted, or forgetful. Use as much discretion as you can while doing your best to help the guest have the most pleasant experience.

The intoxicated Try to keep things moving along briskly. You may need to remind the guest that as the hostess, you're "in charge" and will not tolerate offensive behavior that annoys the other patrons. Do have a keen sense of when you're in "over your head", and know when to ask for help from the manager. Remember that "intoxicated" also covers illicit substances other than alcohol, and people under the influence of some psychedelics and narcotics will exhibit highly volatile and unpredictable behavior.

"Difficult" people An important thing to remember when dealing with somebody who is rude or hostile is "Be nice; everyone's fighting a battle, even if you can't see it." You don't know the personal life of the customer - who knows what they're going through? At the same time, try to keep personal boundaries here - a hostile customer will do their best to draw you down to their level, and you just have to put on your happy face and play by your professional script. After the encounter is over, you might want to ask if you can be relieved for a break to take a couple minutes to pull yourself together. You're only human, after all. Fortunately, the other witnesses to an incident will usually be understanding of your situation.

The dishonest In the restaurant trade, this is known as "dine and dash". If you get a patron who runs out the door without paying, you are not expected to go after them. Just quickly notify either security (if you work someplace like a casino, mall, or amusement park) or the manager. in fact, your manager is usually the best person to tell. Leave it in their hands. You may be called on later to give some identifying information to authorities. Note race, height/weight, hair/eye color, and clothing, and their vehicle if they have one. That's the most anybody reasonable should expect of you.

Author: Josh Stone

About Author:

Freelance writer for over eleven years. Food Service Training Videos and Uniforms Formal Wear Uniform Scrubs

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Small business administration seattle

Opportunities And Ideas For A Small Business

Description:

The scope for entrepreneurship is large, and the market is filled with a wide range of opportunities. Just about anyone with a good budget, self-belief and a considerable amount of creativity can launch a small business.

Content:

The scope for entrepreneurship is large, and the market is filled with a wide range of opportunities. Just about anyone with a good budget, self-belief and a considerable amount of creativity can launch a small business. The operation and development of a small business does not require complicated office facilities and complex infrastructure. Individuals can now rely on establishing small businesses in cyberspace, with advertising campaigns that can guarantee success.

The Internet entered at a time when organizations were saturating themselves with medieval techniques of business administration. The Internet altered the way businesses were conducted, and reaffirmed that a strong online presence is imperative. With more and more people conducting business online, the Internet is becoming ever powerful and pervasive, and this influence is growing at a progressive rate. The Internet offers a variety of ideas for small business opportunities.

Cyberspace is the perfect platform for the establishment of a traditional small business. Moreover, small-time businesses with a strong online identity are guaranteed with success and future viability. Even if there is no instant success, online marketing can help businesses recover their investment. For online publicity, small businesses can approach experienced Internet marketing professionals that offer guidance and expertise with regards to establishing an online identity.

These kind of professionals would very easily put small business opportunity ideas into existence. If you stay focused and organized, your efforts will prove to be profitable throughout the journey. A well thought plan would do half the job.

Detailed and well-planned small business opportunities ideas can mean guaranteed success in the future whatever the choice of industry. Make sure you look into the numerous organizations established for assisting entrepreneurs. Government agencies, small business advocacy and non-profit organizations groups can provide a clear insight into the drawbacks of entrepreneurship and help you in finding the way through the myriad small business opportunities ideas. Seeking professional advice is worth the efforts. Hence, dont keep yourself away from this invaluable tool. Request for all the help you need for achieving your business goals.

Considerable amount of research can reap huge benefits and turn your business opportunity ideas into reality. Even before you are aware of it, you will bask in the pleasurable profits of a successful business.

Some of the popular small businesses include the sale of new and used items on EBay and other marketing sites. Such businesses would require you to simply search for rare antiques and items at salvage auctions, rummage and yard sales and place these items on EBay. Such a business though small time is extremely profitable and has a huge scope for expansion.

Other business opportunities include a localized cleaning service publicized through the Internet. Such a business would require few cleaning supplies and are required along with a little basic knowledge of household hygiene. This business offers wide scale opportunities for self-starters with more and more families requirements. Besides, even Organizations are approaching online cleaning services to clean their offices and buildings and an individual can quickly cash in on this trend with very little or no training. Hence, we see a bloom of small business opportunities ideas.

Author: Kris Koonar

About Author:

Make a 6 or 7 figure income as a Coach. If you are seeking a Business Opportunity that allows you to be your own boss and set your hours while helping Business improve their profits then check out the hottest career in 2007 at http://www.businesscoach.com.

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Money making money

5 Ways to Boost your Earning Potential

Description:

The better connected you are and the more able you are to demonstrate your skills, knowledge, and commitment to employers, the more control you will have over your earning potential.

Content:

1. Networking - Build a network of other people who are influential in your career field. Professional organizations, chambers of commerce, and networking groups are great resources for meeting people who are leaders in your field and community. As you cultivate mutually beneficial relationships with your networking contacts, you’ll likely learn about new job opportunities before they are announced to the general public.
2. Computer Skills - Having strong computer skills is a key to success in just about any career field. People who keep up with the latest software applications and operating systems often have a competitive advantage when it comes to being considered for promotions and getting new jobs. Even if you are very busy, there are a number of options for inexpensive and convenient online training programs that can help you stay on top of the latest advances in computer technology.
3. Professional Licensure - In many fields, there is a huge salary difference between licensed and unlicensed professionals. Say, for example that you work in the office of an apartment complex. Because of your work experience, you might very likely have the skills needed to be a real estate agent or home inspector, and you could boost your earning potential by becoming a licensed professional in one of these fields.
4. Get Certified - When employers are looking at hiring highly skilled professionals, they want to be sure that the candidates they choose do in fact have the skills to do the job. Earning a recognized certification in your field is one of the best ways to prove your skills to prospective employers.
5. Earn a Degree - One of the best ways to help yourself move up in your career is by increasing and validating your knowledge base with a degree. In many types of jobs, your pay rate is directly related to the highest level of education you have completed.
Working toward an advanced degree in your field can demonstrate to your current and future employers that you are committed to long term career success. If you already have an undergraduate degree, a graduate degree can have a positive impact on your earning potential.
The power to boost your ability to make more money is in your hands. The better connected you are and the more able you are to demonstrate your skills, knowledge, and commitment to employers, the more control you will have over your future career success.

Author: Mary Gormandy White

About Author:

Mary Gormandy White is a career and training expert who specializes in customer service, management, communication, and career development training at Mobile Technical Institute http://www.mobiletechwebsite.com. MTI offers a full range of instructor-led and online training services for business and individuals. Stop by http://www.dailycareerconnection.com regularly for career advancement and professional development tips.

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Microsoft small business

Careers in Hvacr – Education and Training for Success

Description:

Information on the HVACR industry including how to prepare yourself for a career in HVACR, what to look for in HVACR schools, Salary expectations, training required, and descriptions of the career roles that HVACR employees play.

Content:

What is HVACR?

The "Heating-Ventilation-Air Conditioning-Refrigeration"(HVACR) industry manages indoor environments. The HVACR industry covers the comfort systems - heating, ventilation, air conditioning and refrigeration - that our society depends on year around. The heating and cooling industry is a $150 billion a year business that employs many people and more skilled people are needed to fill the increasing demand. The HVACR industry works on issues that affect our environment such as indoor air quality and protecting the earth's ozone layer through refrigerant recovery.

Where do HVACR people work?

* Sports arenas
* Shopping malls
* Theaters
* Office and apartment buildings
* Private homes
* Factories
* Grocery stores
* Industrial plants
* Hospitals
* Homes

Technical Jobs are the Fastest Growing Segment of the Economy

Jobs in the $150 billion a year HVACR industry are predicted to increase throughout the end of this decade and throughout the twenty-first century, as demand grows for new industrial, commercial, and residential climate control systems. To maintain or replace older comfort systems, additional new jobs will be created.

The HVACR industry offers well-paying jobs, ranging from a $29, 500 salary for beginning technicians with a two-year Associates Degree to a $40,000 salary for B.S. Graduates with a four-year technical degree. Sales and business HVACR jobs offer similar compensation.

Why is HVACR important in our daily lives?

* In the home people depend on air conditioning and heating to keep comfortable.
* Electronic and computer manufacturers need cool, clean, and very dry air for their products.
* Hospitals, day care centers, and community centers depend on HVACR equipment to maintain comfortable temperatures and good air quality.
* Research labs, medical manufacturers and food preparation companies need HVACR equipment to ensure that their products are pure and safe.
* Farmers, livestock shippers, and fruit growers rely on refrigerated trucks, warehouses, and display cases to keep their products fresh.
* Printers use high-speed, multicolor printing equipment that requires strict humidity control to ensure product quality.

What education and training is needed?

To get started in the HVACR field, you should enroll in the following courses in high school:

* Computer Applications
* CAD - Computer-Aided Design
* Business
* Sales and Marketing
* Air Conditioning
* Math - algebra and geometry
* Sheet Metal
* Electricity/electronics
* Mechanical Drawing
* Blueprint reading

The stronger your training, the greater your chances for advancement in the field! After graduating from high school, you can get additional training at a local community college or at a university.

Scholarships & Loans: Most schools can help you finance your college education through scholarships and loan packages.

100% Job Placement: Look for two-year associate programs or colleges and universities with high rates of job placement. Often they can find jobs for 100% of their HVACR students.

Author: Phil Laboon

About Author:

For more information on becoming an heating technician or air conditioning technician please visit our school atHVACR Careers-school and job information .

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